Privacy Policy

Effective Date: October 30, 2025

1. Who We Are

This Privacy Policy explains how M&S Group, the owner of Suculenta Cocina Mexicana, Suculenta Cantina, and Suculenta Catering (collectively referred to as “Suculenta,” “we,” “our,” or “us”), collects, uses, and protects your personal information.

Business Address: 3225 Amy Donovan Plaza, Austin, TX

Email: info@suculentacocinamexicana.com

Phone: (737) 281-3939

By interacting with our websites, attending our events, or providing your information, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following information when you visit our locations, websites, or participate in our experiences:

Personal Details: Name, email address, phone number, and social media handle.
Transaction Information: Orders, reservations, or catering details.
Payment Information: Processed securely through third-party providers.
Marketing Preferences: When you sign up for updates, promotions, or loyalty programs.
Communications: Messages, forms, or conversations (including text or email).
Usage Data: How you interact with our website, emails, or ads.

If you reserve a spot for one of our events or experiences—or if you request receipts or updates via email or text—you may automatically receive occasional promotional communications from us.

3. How We Use Your Information

We use your personal information to:

Provide products, services, and experiences you request
Process orders, payments, and reservations
Communicate with you about upcoming events, offers, or updates
Improve our services, content, and customer experience
Send digital receipts or service-related messages
Deliver promotional messages that we believe may interest you
Create anonymous marketing insights and advertising audiences

We may use your information to build consumer profiles and advertising audiences that help us promote our business more effectively—always in a way that does not personally identify you to third parties.

4. Marketing and Advertising

By providing your contact information—such as during event reservations, email opt-ins, or receipt requests—you consent to receiving occasional promotional messages by email or text from Suculenta and its affiliated brands.

We may also use your information to create custom or lookalike audiences for paid advertising on platforms like Facebook, Instagram, or Google Ads. These platforms never receive your personal data in a directly identifiable way.

You can opt out of:

Marketing emails by clicking “unsubscribe.”
Text messages by replying “STOP.”
Targeted advertising by adjusting your ad settings on social media platforms.

5. Sharing Your Information

We only share information when necessary to operate our business:

Service Providers: For payment processing, email delivery, reservations, or advertising tools.
Legal Obligations: When required by law or to protect our rights.
Aggregated Data: For analytics or advertising purposes, but never in a way that personally identifies you.

We do not sell or rent your personal data to any third party.

6. Data Protection & Security

We take reasonable and industry-standard steps to safeguard your data, including encryption, secure servers, and limited employee access. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

You have the right to:

Access and review the information we hold about you
Request corrections or deletion of your personal data
Opt out of promotional communications at any time
Withdraw consent for data processing (where applicable)

To exercise your rights, contact us at info@suculentacocinamexicana.com.

8. Cookies and Online Tracking

Our website and ads may use cookies and similar tracking technologies to personalize content, improve your experience, and measure performance.

You can disable cookies in your browser or device settings, but some features may not function properly.

9. Children’s Privacy

Our websites and experiences are not directed at children under 13, and we do not knowingly collect personal information from them. If we learn that we have collected such data, we will delete it promptly.

10. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices. Updates will be posted on our website with a new effective date.

11. Contact Us

For questions, concerns, or privacy requests, please contact us:

M&S Group

3225 Amy Donovan Plaza

Austin, TX

📞 (737) 281-3939

📧 info@suculentacocinamexicana.com